From 3pm on the day of arrival and latest check-in time is 8.30pm.
If you arrive early, you can have a soak in the pools until the room is ready.

Check out time is at 10.30am.

Yes, you can use our pools even after you have checked out till noon.

Your credit card details are required as a form of deposit and a guarantee against ‘no-show’, which also secures your booking until you arrive.

You can choose your method of payment e.g. cash, a different credit card or the credit card you have used as a guarantee, or EFTPOS when you check out.

If you don’t wish to give us your credit card details, a $50 deposit by direct credit is required to confirm the booking.

Book online at Booking page or call us at 03-523-8840(8am-8.30pm)

If you wish to cancel your booking for any reason, you must call us at 03-523-8840 (8am-8.30pm)

Night before till 8pm – No Charge
Booked date till 5pm – $50 per room
Booked date after 5pm is treated as NO SHOW – Full rate

Booking confirmation will be sent within 72 hours.

No pets are allowed in the rooms.

Internet access is available at the reception $3.00 for 20min. If you have a laptop, it will cost you $5.00 per hour

No kitchen facility, no microwave in the room.

It includes accommodation and access to rock pools for 24 hours and Japanese bathhouse, use of Kimono and Slippers for 2, 50% discount on Private Spa.

8am-830pm, (in Winter months 10am-730pm)

03-523-8840 (from overseas 64-3-523-8840)
Only answer in Open hours, Sorry No After hours, No Paging.